Privacy Policy

1. Review
At (“Site,” “Service”), we place great importance on protecting your privacy and ensuring the security of your data. This applies to our operations as EssayNerds (“Company,” “we,” “us,” or “our”). To ensure the confidentiality of your personal information, we have implemented this Privacy Policy (“Policy”).
This Policy outlines the procedures for gathering, protecting, and sharing data derived from your utilization of our Service. It is a vital component of our Terms and Conditions that dictate your Site use.

2. What do personal data and the processing of personal data refer to?
Personal information refers to any information about you that, alone or when combined with other data, allows the entity responsible for collecting and managing this information to identify you as an individual or legal entity.
Information processing involves a wide range of actions relating to your data. These actions include, but are not limited to, collecting, documenting, organizing, categorizing, saving, utilizing, and sharing through different methods, and more.

3. Data we may process
The kind and extent of the data we manage may vary depending on the specific processing purpose. Below are several common categories of information that we may handle.
Data is collected automatically when you use our Services. This data does not reveal your identity but may include information about your device and how you utilize our Services. It may include your IP address, cookie ID, browser and device characteristics, operating system, language preferences, referral URLs, location, timestamps, log files, data about your interactions with our Services, and other technical details. The main reason for collecting this information is to ensure the security and proper functioning of our Services and for internal analysis and reporting.

When you purchase on our website, we enlist the services of a separate payment processor to handle your payment. This payment processor collects, utilizes, and manages your data, including your payment details, according to their privacy policies. For tax and financial reporting purposes, we retain limited information for a specific period: the first 6 digits and last 4 digits of your card number. In certain cases, we may need to differentiate you from other users during the transaction (such as when you review your receipts) and determine your card’s issuer.

We collect personal information you willingly provide us when you register for our Services or contact us for any reason. The personal information you give may include your full name, usernames, passwords, email address, phone number, date of birth, gender, testimonials, order details, education history, professional information, expertise information, and uploaded files. All personal information you share with us must be accurate and complete. You are also responsible for informing us promptly of any changes or updates to your personal information.

Sensitive data refers to a type of personal information that reveals certain aspects of a person’s life, such as their race, political beliefs, religious convictions, memberships in trade unions, genetic makeup, biometric data used for identification purposes, health-related details, and information about their sexual life or orientation. It is important to note that we neither deal with sensitive data nor receive any information from external sources.

We allow you to register with us using your social media accounts like Facebook and Google. We will obtain certain profile information from your social media service if you choose this method. The type of profile data we receive may differ depending on the social media platform. Still, it usually consists of your name, email address, and other publicly shared information on that platform.

Information about how our Service is used may be collected. This might include analyzing your interactions and experiences. Cookies and third-party services may be used to understand user preferences and improve our Service.

4. Legitimate grounds for processing data
The process of information processing starts from the moment you first interact with us. This could involve you giving us information on your own accord or us collecting information about you automatically. It is important to note that we only handle your personal information when necessary and when there is a valid legal reason to do so, as outlined in relevant laws. These reasons might include obtaining your consent, meeting legal obligations, providing services, honoring our contractual obligations, protecting your rights, or furthering our legitimate business interests.
To manage your personal information, we have several legal foundations we can employ.
Approval. We have the right to handle your information if you have granted us permission (known as explicit consent) to utilize your data for a particular intention. For instance, we may request your approval to forward marketing and promotional materials or to tailor our advertisements. You can retract your consent at any moment. To do so, kindly get in touch with us at [email protected].
Execution of a contract. We may process your personal information when we deem it necessary to fulfill our contractual obligations to you. For example, we use your data to provide the services you have requested and ensure a seamless user experience while using our Service.
We may use your information for our legitimate business purposes as long as it does not take priority over your interests and fundamental rights. This may include analyzing how our services improve user engagement and retention, managing our service, solving problems, preventing fraud, and maintaining security.
Legal obligations are a reason for us to handle your personal information. This is done to comply with applicable laws and regulations and to respond to legitimate requests from authorized authorities.

5. Our information processing methods
Based on how you use our website, we may use your personal information for different reasons.
To make the account creation and verification process more efficient and manage user accounts effectively, we may handle your data. This involves allowing you to set up and access your account and ensuring it operates correctly.

To offer and assist with services for users, we may handle your data. This includes utilizing your information to provide the requested service and manage your orders.

To receive feedback, we might need to process the data you provided. This includes using your information to request feedback when necessary and contacting you regarding your use of our services.

We may need to utilize your information to handle user inquiries and offer support. This involves replying to your queries and solving any possible issues connected to your requested service.

We may handle your data to send you important messages regarding administrative matters. This may involve sending you updates about our products and services, changes to our terms and policies, and other relevant information.

We may use your personal information for marketing and promotional purposes as long as it aligns with your marketing preferences. You can stop receiving our marketing emails at any point by unsubscribing.
To keep our Services secure, we may use your data to protect their integrity. This includes actively monitoring for fraudulent activity and taking steps to prevent it.

To evaluate the success of our marketing and promotional efforts, we may analyze your information to understand better how to create campaigns that cater to your specific preferences.

To safeguard someone’s important well-being, we might manage your data if necessary to prevent harm or protect their life.

6. Data Processing Location
We would like to emphasize that data is handled and processed in our operational offices and other locations where the individuals responsible for processing are based. Depending on where you are located, the data transfer may involve sending it to a country different from your own.

7. Duration of storage
We will retain and use your personal information to meet our legal obligations, resolve disputes, and enforce our legal agreements and policies.
After the specified period, personal data will be deleted. You can delete certain data, while other data will be automatically erased. We keep certain data for longer periods if required.

When you start deleting data, we have a policy to guarantee that your data is securely and completely removed from our servers. Alternatively, your data might be kept in an anonymous format.
We will store Usage information for internal analysis and use. Normally, we keep Usage information for a shorter time unless it is needed to improve the security or functionality of our Service or if legal obligations require us to retain it for longer periods.
From time to time, we may be required by business or legal obligations or instructions from authorities to keep certain information for a specific period and specific reasons.

8. What measures do we take to guarantee the safety of your information?
We have implemented appropriate and logical security measures, both technical and organizational, to protect any personal data we handle. However, it is important to acknowledge that no internet transmission or storage technology can provide an absolute 100% assurance of security. Despite our efforts, there is still a possibility that unauthorized individuals, such as hackers and cybercriminals, may be able to bypass our security measures and unlawfully collect, access, steal, or modify your data. Although we are dedicated to safeguarding your personal information, transmitting personal data to and from our Services carries inherent risks that you assume.

9. Third parties
To enhance our Site and fulfill our mission of improvement, we may partner with external organizations who assist us in various areas. These collaborators may be involved in tasks like analyzing data, providing communication services, collaborating on marketing efforts, cooperating with law enforcement, and interacting with other government bodies, among other roles.
In addition, we authorize third-party companies to collect certain anonymous information while you are browsing our website. These companies can use non-identifiable data (such as clickstream information, date and time, and browser type) when you visit our website and other websites. Usually, these companies use cookies or similar tracking technologies for gathering this data.

10. Links to other sites
Please note that our Service may contain links to third-party websites without our control or management.
Please be aware that we do not have control over the content, policies, or actions of the third-party websites or services mentioned. As a result, we cannot be held accountable for the information or activities conducted on these external sites.
It is highly recommended that you review the privacy policies of all the websites you visit to understand how they gather, use, and share your personal information.

11. Child Privacy
We do not intentionally request information from or advertise to children under 18 or below the legal age of consent for digital services in your country. When you use our services, you confirm that you are 18 years old or above, meet the legal age of consent, or are the parent or guardian of a minor and consent to their use of our services. Suppose we discover that personal information has been gathered from users under 18 or below the legal age of consent. In that case, we will deactivate the account and take appropriate steps to quickly remove such data from our records. If you know that we have collected information from children under 18 or below the legal age of consent, please contact us at [email protected].

12. User rights
As an individual using a platform, you have certain rights concerning your information, as applicable laws state.

Access right. The entitlement to acquire and retrieve your data.

The right to rectification is the ability to have any incorrect or missing information in data corrected or removed.

Right to be forgotten. The entitlement to request to remove your personal information under certain circumstances.

The right to portability refers to the entitlement to relocate, duplicate, or transfer personal information.

The entitlement to limit the handling of personal information.

The right to protest against the usage of personal information for specific reasons.
If you wish to use any of these rights, please contact us using the contact information provided in the last section. We will review and respond to any requests by data protection laws. These requests can be made without cost, and we will make every effort to respond quickly, as relevant laws require.
We are revoking your agreement. If we require your agreement to handle your details, you can withdraw it anytime. To do this, simply contact us using the provided contact details in the last section.

You can stop receiving our marketing and promotional messages at any time. This can be done by clicking on the unsubscribe link in our emails or contacting us using the information provided in the last section. By doing so, you will be removed from our marketing lists. However, please be aware that we may still contact you for important reasons such as managing your account, addressing service requests, or for non-marketing purposes.

If you want to check or change the information in your account or close your account, you can do the following: Login to your account settings and make any necessary updates. If you decide to cancel your account, we will remove your account and the associated information from our active databases. However, we may keep some data for fraud prevention, problem resolution, investigations, enforcing our legal terms, and complying with applicable laws.
Suppose there are any changes, removals, or limitations to processing your personal information. In that case, we will inform any relevant parties given access to it unless it is impossible or excessively difficult. We will also provide you with information about these parties upon request.

13. Modifications to this Policy
We have the right to change this Policy anytime and will notify you of any changes on this page. If possible, we may also inform you through any contact information we have. It is advised that you regularly check this page and note the last update’s date at the bottom.
As soon as any modifications are made to this Policy, they will become active and applicable as soon as they are published on this website.

14. Contacts
If you have any questions, feedback, or worries about this Policy, please don’t hesitate to contact us using the following contact information: [email protected].
Updated: 12.14.2023.